1. The Story
2. The Challenge
3. The Solution

The Story

Mary Francia is a local industry leader who has been in business for more than 25 years. Her company Jet City provides carpet cleaning, restoration and repairs for multi-family apartment communities. Mary came up with the idea of Jade’s Jet City app, which would allow building managers to add multiple properties and multiple units under a single property and enable them to add orders and access services like plumbing, upholstery servicing etc. 24/7 through a “one time one device login” feature.

“My idea was instantly understood by the team at Innofied.”– – Mary Francia


The Challenge

Mary wanted to play a video when the app launches. It was a huge challenge for us. The video was required to be played full-screen in a loop until the user taps on it. There was an issue in iOS devices when we tried to include the video. It was a native issue, where the video was not playing in fullscreen.

“I never thought it would be so nice.”


The Solution

After thoroughly brainstorming the problem and all possible solutions, our iOS developers solved the problem of fixed width and height and developed a plugin which made it fit to full screen. Since Mary wanted the video to start playing as soon as the user opens the app, we used video caching which stored the video locally. We performed Sencha message box customization to prepare customized modal the same size and color. For Android, we prevented the back button functionality when any modal is active.

We created a really great user experience. Mary was extremely pleased, as were her clients.