Whom Will You Like to Hire – a Freelancer or an Agency?
Freelancer or an agency – what should you hire? – a big question comes up, whether you are a startup or an enterprise.
Say you hire a freelance designer, a developer and a SEO guy for your project. You assigned different task as per their skillsets. But they all belong to different geographies, which makes it difficult to keep a tap on their output and communication as well. And if the designer falls ill or the developer goes on for a vacation and the SEO guy get hold of another freelance project – what will happen to your product?
Phew… a hell lot of confusion.
In the next phase, you took the same project to an agency. You assigned the task – and the agency in turn employs pre-screened experienced people with higher skillsets. They adjust their work hours as per your time zone. You have one point of contact, so communication become easier. No need to worry about the attrition rate.
Whom do you think will be better to work – a freelancer or an agency?
To give you a clear picture let us draw a detailed comparison between agencies and freelancers for mobile app development
Agencies recruits their employees after a long face to face screening process. They ensure all their candidates meet the recruitment criteria, communication tests and have passed all background verification checks so that you get to work with vetted staffs only.
OUTPUT – high quality output, finished product, built from the scratch
Working with a freelancer is painful. The freelancer websites enroll candidates from anywhere in the country and they have never been pre-screened. Their communication check is done through online questionnaires which are not reliable at all. They do not involve in a hiring process, so you cannot assure about their background or skillsets.
OUTPUT – low quality output, unfinished product, can leave the project midway
Location of an Extended Team
Your freelancer can belong to any geographical location. So you have different point of contact to manage. Making it difficult to monitor their work since they work on different time zone.
The agency you hire will have one point of contact as they are based in one geographic location. They make it easier to monitor their task with the use of different communication channels. Above all, they work adjusting to your time zone.
Freelancers never go through a proper hiring process so you do not know their skillsets. But mostly they are high-school students or with low qualification and experience.
Agencies take a long standing screening process to hire their employees. Agencies make sure that the staffs are highly educated, with excellent communication skills and the top talents in the industry.
Say your freelance developer went on a vacation in the middle of the backend development he was doing for you, what will you do? OR may be the designer falls sick. It will be your project that will suffer a setback.
As for the agencies their engagement level is quite high, since they are all full-time employees. they are stable and will deliver on-time and will never miss deadlines.
Expert Management of Extended Teams
You need to keep a tap on the work on your extended team. An agency hires Project Managers for different projects that they run, who distribute the work to respective team leaders, who further leverage it to the resources working under them. But you get all queries solved about the project phases and development from a single end, that’s the manager.
OUTPUT – error free work
Whereas, when you work with a freelancer, you get no one to manage them. Since they keep on doing the whole task individually.
OUTPUT – work full of bugs
Communication is one of the most important factors that your business need to consider before you leverage a task to an agency or a freelancer. In case of an agency, you have one point of contact. You get to enjoy uninterrupted communication via email, chat, video conferencing, skype and phone. Project managers take extra care to regularly communicate with their clients.
OUTPUT – project moves faster and immediate need is always addressed.
For the freelancers, communication is interrupted and limited. You can only connect to them when they get online. And there is no one to monitor if the communication stops mid-way.
OUTPUT – projects moves sluggishly and no error is solved with urgency.
Intellectual Property Rights
There are no legal contracts signed hence no actions could be taken on freelancers if they stop your project midway in an unfinished manner. Moreover, the laws are different for different countries to which your freelancer may belong.
As for agencies no work starts before signing legal documents. So there is no risk with the privacy of your project.
For freelancers, there is no dedicated pricing model. It varies from one country to another and from one freelancer to another. So, if anyone thinks that working with a freelancer may save a lot of bucks, it won’t.
For agencies, you simply need to pay as required and only for the number of people you hire for a particular project. And that’s is the best way to save your big bucks.