How Innofied Builds AI Voice Agents for Smart Call Automation?

What if your business could answer every call and book appointments without lifting a finger? That’s the power of conversational AI. At Innofied, we create AI voice agents that talk like real humans. They handle queries, support, lead qualification, and bookings—24/7. Our agents understand natural language, respond smartly, and give your customers a fast, smooth experience. Best of all, you control everything from a simple dashboard—no tech skills needed, built for teams that want smart automation without the tech headaches.

Welcome to a new era of customer engagement. One where you're always available, even when you're not.

How Businesses Suffer without Call Automation?

Missed inquiries or slow replies cause lost sales as customers pick faster options.

Manual scheduling and disjointed systems waste time and lead to frequent errors.

No real-time insights; high call volumes overwhelm teams and frustrate customers.

The Vision Behind Building AI Voice Agents

At Innofied, we’re building a smart voice platform that automatically handles both inbound and outbound calls. Whether it’s answering questions or booking appointments, our AI voice agents save time, cut down manual work, and keep customers happy—all without hiring more staff. The conversations sound natural, the setup is super easy. With flexible plans, team tools, and CRM integrations, this voice automation platform works as hard as you do.

AI-Powered Voice Calls

WhatsApp AI Integration

Real-Time Agent Assistance

White-Label API Access

How We Build AI Voice Agents to Solve Real Challenges

We use OpenAI, Eleven Labs, and Twilio for real-time voice automation, built on AWS with Redis and secured via OAuth/JWT.
Users can create AI agents, define flows, set voice/language, and automate lead tasks, bookings, follow-ups, and sentiment tracking.
Call data is logged and visualized through a smart dashboard with batch calling, calendar sync, WhatsApp AI, CRM, and white-label support.

Smart AI Features

Secure user management with sign-up/login, Google OAuth, RBAC, and profile controls.
Smart dashboard, reports, and admin panel to track calls, manage users, and control the platform.
WhatsApp AI and batch calling for automated messaging and 100+ voice calls via CSV upload.

Key SaaS Features

Our platform offers flexible subscription and payment options through Stripe, including Free, Pro, and Enterprise plans. It supports multi-tenant setup, so different businesses can be managed separately. The AI gets smarter over time by learning from call data and helps agents in real time. It also connects easily with popular CRMs and allows full white-labeling and API access for custom, branded deployments.

Driving Real Results with AI Voice Automation

We’re currently building this powerful voice automation system for FirstCall, a company that recognized the need for smarter, faster, and more efficient customer engagement. By integrating AI voice agents into its operations, FirstCall aims to handle high volumes of calls, qualify leads instantly, and offer 24/7 customer support, without expanding its team. With Innofied’s expertise, they're moving towards a fully automated, scalable, and secure voice platform that reduces manual work, speeds up response times, and improves overall customer satisfaction.